Shipping & Delivery

SHIPPING

At this time, we only offer white glove delivery for our pieces in order to ensure that the highest quality is carried from our shop to your home.  This means that each piece will be blanket wrapped by hand and delivered to your home and placed into your room of choice.  All packing materials will be cleaned and removed by the delivery team and any installation (if necessary) will be handled by them as well.  It is imperative that you inspect each piece upon delivery and note any damage on the bill of lading or simply refuse to accept the piece.  We will take responsibility to repair or replace any item damaged during shipping, however, we will not be able to return or replace any items once you've accepted the delivery.

SHIPPING FEES

We will quote each job individually as shipping distances and weights may vary.  If you would like to receive a quote before finalizing your purchase, please complete this form.  Once you are ready to make your purchase, select "Large Item Shipping" in checkout (you will be billed separately).  Items will not be released for shipping until shipping payment has been received.  We will email you separately with the shipping charges and estimated time of delivery.

LOCAL DELIVERY

We are happy to deliver our pieces to locations that fall within a 200 mile radius of our shop in New Freedom, PA (17349).  Please select "Local Delivery" upon checkout (local delivery fees charged separately) and we will contact you to schedule a date and time.  Please note that our delivery and installation fees apply to our made to order furniture items (dining tables, desks, antiques, etc) and not any custom builds (built ins, mudrooms, etc).  Our fees are as follows;

Furniture Delivery & Installation - $100

Fuel surcharge;

  • 0-30 miles   -   $0
  • 30-60 miles -   $50
  • 60-90 miles -   $100
  • 90+ miles    -   Please email for quote

LOCAL PICKUP

If you would prefer to pickup your piece in person at our warehouse, you are welcome to do so.  Please come prepared with packing materials and straps as they will not be provided.  We can have your items fully blanket and shrink wrapped for you for a charge of $50.  Please note that we cannot assume responsibility for any damages that occur while loading out of the shop or into your home as well as in transit.  Most tables require minor assembly in order to fit through doorways.

WAREHOUSE LOCATION

60 E. High St
Building #4
New Freedom, PA 17349

To schedule a visit to our shop, please email info@housemade.shop